Investing in staff training is essential, but how do you know it’s paying off? Tracking key performance indicators (KPIs) reveals the return on investment (ROI) of your training system.

Training is the backbone of a successful restaurant. It shapes how staff perform, stay, and serve, directly impacting your bottom line.

Many restaurant operators view staff training  as a cost centre, a necessary expense to minimise. This mindset misses the mark. Training...