Why You Should Reevaluate Your Staff Training System Every Year

Your staff training system is the backbone of your restaurant’s performance. Yet it’s easy to let it run on autopilot. Many operators unknowingly pay for systems that meet only the minimum requirements. Newer platforms may offer more functionality, better engagement, and broader impact at the same or lower cost. Training isn’t static. It evolves with daily needs and staff input. Reevaluating your system yearly ensures it keeps pace. Let’s explore why this matters for your business.

Adapting to Industry Changes

Hospitality shifts fast. New trends like contactless payments or sustainable menus demand updated skills, which a system from two years ago might not cover. The National Restaurant Association notes that 65% of operators update tech yearly to stay competitive. Staff learn on the job daily. Annual reviews let you align training with current realities, using their feedback to spot gaps. Sticking with an outdated setup risks falling behind.

Boosting Staff Engagement

Engagement drives performance, but stale training kills it. A 2024 Cornell study shows that relevant, fresh content lifts staff retention by 15%. If your system feels clunky or irrelevant, employees disengage. Newer platforms often use mobile access or short lessons…things staff prefer, per a Hospitality Tech survey. Check in with your team yearly. Their insights reveal what works and doesn’t, keeping training lively and compelling.

Maximising Cost Efficiency

Training costs add up. You might be overpaying for a basic system when better options exist. A 2023 Toast report found that 60% of restaurants cut training expenses by switching to modern tools. New platforms can offer more - think analytics or role-specific content for the same price. Yearly reviews help you compare value, ensuring you’re not stuck with a bare-minimum solution when smarter investments are available.

Improving Performance Outcomes

The goal of training is better service and profits. An old system might not deliver. Staff need skills like upselling or handling peak hours, refined through daily practice. A 2024 Training Industry study shows that updated training boosts check sizes by 12%. Reevaluating lets you measure impact and adjust, incorporating staff suggestions. This keeps your team sharp and your business growing.

Conclusion

Reevaluating your staff training system every year isn’t just maintenance. It’s a strategic move to stay current, engage your team, save costs, and lift performance. With staff feedback and a fresh look, you can ditch outdated tools for ones that deliver more.

At PocketTrainer, we’ve built a system that evolves with hospitality’s demands, offering practical lessons for real results. Ready to see if your training could do more? Book a free demo with us.